By using our website, you agree to our terms and conditions below, as amended from time to time at our sole discretion.

Information and Advice

The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice.  You should not use the advice and/or information on our website as the sole source of information used in making your purchasing decision.  We encourage you to make your own enquiries. 

Whilst Bamboo Basix makes every effort to ensure that the information contained within this website is correct at the time of publishing, we take no responsibility for any loss or damage arising from its use.

Also, due to differences in computer settings, colours may vary slightly to image/s shown.

Purpose of product/s

It is your rsponsibility to ensure that the product/s are suitable for your purposes and meet your individual, domestic and non-commercial requirements.  We do not warrant that the product/s will meet your individual requirements.  Upon the purchase of product/s, you agree to use the products only for their intended use. If product/s are used for non-intended purposes, you assume full responsibility for any loss or damage arising out of that use.

From time to time, we may sell products manufactured by others alone or in combination with our products. Those products may be consumed or applied to the body. We do not warrant that these product/s will meet your individual requirements.  Again, it is your responsibility to ensure that such product/s are suitable for your purposes. In doing so, you warrant that you have sought or will seek professional medical advice before using any of the products offered for sale by us and use those products at your own risk.

Copyright

All content on this site is the property of Bamboo Basix and is protected by Australian and International Copyright law. No part or portion of this site may be copied, sold or used in any manner for any commercial purpose without prior written consent.

Indemnity

You indemnify and hold us and our related entities, affiliates, and our and their respective officers, agents, and employees, harmless from and against any and all claims, demands, proceedings, losses and damages (actual, special and consequential) of every kind and nature, known and unknown, including reasonable legal fees, arising from or in connection with your use of our website, including claims made by any third party due to or arising out of your breach of these Terms and Conditions or your breach of any law or the rights of a third party.

Governing law and jurisdiction

Bamboo Basix is created and controlled in Queensland, Australia.  All purchases are subject to the laws of the Commonwealth of Australia, and where applicable, the state of Queensland.  By using our website, you submit to the jurisdiction of the courts of Queensland and Australia and agree that any legal action will only be commenced in these forums.

Privacy

At Bamboo Basix, we take privacy seriously.  By using our website, you consent to our privacy policy.  We also endeavour to ensure the security, integrity and privacy of personal information submitted to our website.

Personal information obtained by us is used to provide the product/s services we provide to you.  For example, your name, address and phone number is used to process your order efficiently.  We may also collect additional information at other times, for example when you provide feedback or communicate with us.

We may use personal information collected from you for the purposes of improving our website or customer service, direct marketing, sending periodic emails or newsletters in circumstances where you have registered or subscribed by providing your details to us. If you do not wish to receive such information, please notify us by email or by unsubscribing.

We will not sell your personal information.  We will not knowingly provide your personal information to third parties unless it is necessary to do so for the provision of information and/or services to you, or where required by law or to protect our copyright, trademarks or other legal rights.

Our website uses cookies to analyse website traffic, which assists us to enhance your shopping experience. Most web browsers automatically accept cookies, however, you can choose to reject cookies by altering your browser settings. However, this may impede the full functionality of our website. In addition, cookies may be used to serve relevant ads to website visitors through third party services. These ads may appear on this website or other websites you visit.

This website may contain links to other websites. These links are for convenience only and do not constitute sponsorship, endorsement or approval of these websites.   Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, assume no responsibility or liability for the content and activities of these linked sites.

We aim to have an up to date privacy policy.  However, this policy is subject to change at any time at our sole discretion.  Therefore, we encourage you to review our privacy policy periodically.

If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at hello@bamboobasix.com and we will respond as soon as practicable.

Security

We use a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.  We offer the use of a secure server.

Our store is hosted on Shopify Inc, an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information. Please read Shopify’s Terms of Service here or Privacy Statement here.

Specials and Promotions

From time to time we will advertise specials and promotions.  Discount codes are provided on a limited time basis and while stocks last.  Discount codes cannot be used more than once by the same customer.  Discounts apply to full priced retail products and exclude postage costs.  No further discounts apply. 

Brisbane Pregnancy, Babies and Children's Expo 2018 Scan to Win promotion

Promoter: Bamboo Basix PO Box 893 Aspley Qld 4034. ABN 609 784 367.

This promotion is open only to Australian residents aged 18 or over who attend the expo on 15, 16 or 17 June 2018 and scan their entry ticket (which contains a unique QR code, which once registered will be linked to their contact details) at Bamboo Basix's stand (F22) to enter.  One valid entry per person.

Employees and agents of the organisers involved in the Expo are ineligible to participate. 

The promotion will run for the duration of the expo from 15 June 2018 10.00 AM AEST ending 5.00 PM 17 June 2018. 

The winner will be randomly drawn on 23 June 2018. The winner will be notified in writing within 2 days of the draw.  The winner has until 30 June 2018 to claim their prize. We reserve the right to conduct a redraw if the prize is unclaimed after this time. 

The total prize pool is approximately $800. The prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated. Prizes are not exchangeable or redeemable for cash or other goods or services. A prize cannot be transferred to any other person, unless agreed to by the Bamboo Basix. 

Entry into this promotion is deemed acceptance of these terms and conditions. Bamboo Basix may at its discretion refuse to award any prize to any entrant who fails to comply with these conditions of entry. Bamboo Basix's decision is final and no correspondence will be entered into.

Bamboo Basix collects your personal information for the purpose of conducting the Scan to Win promotion. Entrants consent to Bamboo Basix using personal information provided in connection with this promotion for the purposes of facilitating the conduct of the promotion and awarding any prizes and to conduct marketing activities. All entries remain the property of Bamboo Basix and will be entered into a database. Entrants consent to Bamboo Basix using the entrants' names and addresses for future promotional, marketing and publicity purposes.

Whilst maintained by us, your personal information is handled in accordance with our privacy policy which outlines how your information is used and how you can access and/or correct your personal information.

Bamboo Basix and its associated agencies and companies shall not be liable for any loss or damage whatsoever which is suffered (including without limitation, indirect or consequential loss) or for any loss or damage or personal injury suffered or sustained in connection with using the prize, except any liability that cannot be excluded by law.

 Brisbane Pregnancy, Babies and Children's Expo 2018 FREE goodie bag with purchase

Customers who make a purchase with Bamboo Basix at the expo shall receive a goodie bag filled with samples and exclusive offers.  Strictly limited. Whilst stocks last. 

Bamboo Basix and its associated agencies and companies shall not be liable for any loss or damage whatsoever which is suffered (including without limitation, indirect or consequential loss) or for any loss or damage or personal injury suffered or sustained in connection with using the contents of the goodie bag, except any liability that cannot be excluded by law.